We Are Your Trusted Partner
Messer supports customers from system design, installation and monitoring to maintenance and delivery. Services are carried out by our professional team in Vietnam, in accordance with quality, environmental and safety management standards, and tailored to the actual operating conditions of each customer.
Messer Services
Telemetry
Messer in Vietnam is pleased to introduce the Tank Level Management & Proactive Delivery System, usually called “Telemetry”.
A complimentary solution that enables remote tank-level monitoring and ordering, proactive delivery notifications, and a more reliable gas supply. With Telemetry deployment to all liquid customers in Vietnam, Messer actively monitors inventory data and plans deliveries accordingly, allowing you to focus on your operations with confidence.
5 Key Benefits of Telemetry
LABOR SAVING
No need to manually monitor tank levels or place orders.
EARLY WARNING & INCIDENT PREVENTION
The system provides early alerts when abnormal conditions occur, helping prevent operational disruptions.
CONTINUOUS SUPPLY
Supports proactive delivery planning when tank inventory reaches the predefined threshold.
FULL TRANSPARENCY
Automatic ETA ordering and delivery notifications, together with periodic tank level reports.
100% FREE OF CHARGE
Messer fully sponsors the Telemetry equipment, installation and service maintenance to enhance customer experience and service quality.
Technical Consulting and Design
Site survey
and safety requirements assessment
Development of
layout plans, P&ID diagrams and equipment selection
Consulting on
storage tank capacity and vaporizer capacity according to gas consumption needs
Associated
equipment and systems meet technical, quality and safety standards
Installation
Preparation of equipment installation plans at the customer’s site
Direct supervision and installation carried out by Messer’s technical team
Coordination with Messer’s technical workshops when needed
Ensuring the system is implemented in accordance with the agreed design plan and technical requirements
Maintenance and Monitoring
- Periodic monitoring, inspection and maintenance of systems installed by Messer
- Recording of equipment information, technical reports and inspection history on dedicated maintenance software
- Planning for upcoming periodic maintenance activities
- Supporting safe, stable and fully monitored system operation at the customer’s site
- Applicable to inspection, maintenance or technical support requests arising outside the periodic maintenance plan
- Scope of work is determined based on equipment condition and the customer’s actual needs
- Cost and implementation time are advised and confirmed for each specific request
- Costs and implementation timelines are advised and confirmed for each specific request.
Delivery
Excellence and safety in the delivery of industrial gases
- Operation of a dedicated fleet for 24/7 delivery activities
- Delivery personnel are trained and fully equipped in accordance with safety requirements
- Vehicles are monitored by GPS tracking and dash cameras
- Delivery information is recorded through the delivery application
- Enhancing transparency throughout transportation and delivery at the customer’s site
Special delivery on request
- Support for additional or urgent delivery requests when gas demand changes
- Delivery arrangements are planned according to product type, location and actual delivery conditions
- Implementation time and additional costs are advised and confirmed for each specific request
Messer supports customers from design to operation
From technical design, installation and maintenance to tank level monitoring and delivery, Messer provides services tailored to the actual conditions of each customer, with safety, quality and operational efficiency as top priorities.
Contact us for service consultation